Privacy Policy
Who we are
Our website address is: https://keepsakecreations.co.za.
Keep Sake Creations (“we,” “our,” “us”) value the privacy of our online visitors (“you,” “your”). We acknowledge the significance of safeguarding the information collected about you. This Privacy Policy outlines how we collect, store, and utilize the information you provide us. By providing your personal information to us, you indicate your acceptance of this Privacy Policy, permitting us to collect, use, and disclose your personal information as described herein. This Privacy Policy is an integral part of the Terms and Conditions governing your use of Keep Sake Creations website (“Site”). If you do not agree with this Privacy Policy or are accessing the Site from a location where its use is prohibited, kindly exit the Site.
We may update this Privacy Policy periodically, and we encourage you to check this page regularly to ensure you are informed of the most recent version.
Legal age for purchase
If you are under 18, we request that you inform a parent or guardian about Keep Sake Creations Privacy Policy and Terms and Conditions. Additionally, we require their consent to the Privacy Policy and Terms and Conditions before you register, place an order, or engage with Keep Sake Creations.
What personal information do we collect?
Keep Sake Creations collects personal information in various ways when you place an order or register for services offered by us. When you place an order, we require personal information such as your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) to process and fulfill your order. Rest assured, this information will never be shared with third parties and will solely be used to process your order using our payment partner’s systems.
Use of Cookies on our website
Like many websites, we utilize “cookies” to collect and store information about visitors to our Site. A cookie is a small data file sent by our server to your browser when you visit the Site. Cookies assist in enhancing your use of certain aspects of the Site. You can delete or disable cookies by adjusting your browser settings. Unless you configure your browser to reject cookies, our system will issue cookies when you log on to the Site.
We may use cookie-derived information for the following purposes:
- Traffic monitoring, including IP address, type of browser and operating system used, date and time of access, pages visited, and referring website.
- Recognizing repeat visitors for statistical/analytical purposes.
- Anonymous tracking of interaction with online advertising, such as monitoring banner ad displays and clicks.
We may associate the information collected through cookies with other Personal Information you provide. This helps us:
- Customize your experience on the Site, such as greeting you by name.
- Facilitate transactional purposes, like credit/debit card sales.
- Monitor your Site usage to tailor our communications to you, making them as relevant as possible.
We may aggregate and report anonymous statistics about our users to third parties, like advertisers, regarding user numbers, traffic patterns, and related site information. If you choose not to accept cookies, you can still use most features of our website, including purchasing items.
Opt-In and Opt-Out provision
When making a purchase, you will have the option to opt-out of subscribing to our newsletter. At all times, we will provide the opportunity to opt-out of any subscribed service. Our emails will include an automated opt-out link for your convenience. You can also adjust your email preferences or opt out of all emails by logging into My Account.
Accessing and Modifying your personal information
If you have concerns about the accuracy of personal information held by Keep Sake Creations, you can review and update your information through the “My Account” section on the website. Only you or, upon your request, the Customer Care department may access your personal data on the website using your password and User ID.
Your consent
By visiting keepsakecreations.co.za, you accept and consent to the practices described in this Privacy Policy.